Is your revenue team ready for what's next?
Like many of you, I have been watching the news with a certain level of anxiety. The situation definitely calls for concern, and we cannot sit idle — we must be proactive in our efforts to help stabilize our customers’ businesses, our own business and, of course, our employees.
To put it simply, we want to help. And an unplanned benefit of our augmented workforce is that our Intelligent Virtual Assistants (IVAs) can provide relief to businesses seeking to be more recession-resistant – whether you maintain your workforce or, unfortunately, have to adjust in response to the economic downturn.
Over the next week, I will be talking to CFOs, Marketing, Sales, and Customer Success leaders to hear their thoughts and concerns about the current situation with Covid-19. I started with a number of my peer CEOs over the last few days and, from my conversations, it is clear that Conversica is in a unique position to help its clients more than most.
Conversica has a set of cultural values that guide everything we do, from big decisions to day-to-day operations. Topping that list is our dedication to being “Customer Obsessed.” We seek to deeply understand our customers’ businesses and problems so that we can help solve them. We strive to think and act from our customer’s perspective.
In that effort, we have developed a few initiatives to provide relief to our current customers including:
Those are only a couple of many examples that we’re offering to help our customers.
As I mentioned in the introduction, I will be speaking with business leaders across Marketing, Sales, Customer Success and Finance to hear their thoughts, concerns and strategies during this difficult time. These conversations will be shared on the Conversica blog over the coming weeks.
From my initial discussions, these are common responses I am hearing from people like you:
We hope our actions will provide you, our customers, with guidance and relief as we navigate these difficult times. Feel free to reach out to us to share your thoughts. We’d love to hear from you.
Stay healthy and stay productive,
Don't wait for economic forces to beat you down. Now is the time to set yourself up to win in the next recession—whenever it arrives. Explore this on-demand webinar for tips to help you survive and thrive in any economy.
Conversica has gone through some big changes over the past 12 months. I joined as the new CEO last Fall, we launched a new Intelligent Virtual Assistant for fundraisers, achieved profitability in Q2 2020, and secured $20 million in Series D funding.
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