Conversica has a truly sophisticated Conversational AI Platform,
battle-tested across billions of real-world interactions and more than
a decade of experience.
Leverage AI at every step of the process to deliver human-like conversational engagement to every lead, prospect and customer.
Take advantage of our built-in AI and conversational design expertise to get up and running in hours and prove your ROI in weeks.
Utilize insights from existing investments to improve personalization and customer experiences across the lifecycle.
Conversica’s Conversational AI platform empowers our Revenue Digital Assistants to conduct dynamic, natural, human-like conversations.
Library of skills & conversations built by Conversica, customized by you and optimized to uncover revenue.
Powerfully Human conversations fueled by a unique combination of our intellectual property and state-of-the-art NLU & NLG models.
Powerfully Human RDAs are so much more than a simple bot following a script, they are intelligent enough to perceive, understand, decide, act and learn, autonomously.
Outcome-driven, omnichannel & multilingual conversations enriched through integrations across the lifecycle.
Revenue Digital Assistants provide revenue teams unparalleled scalability by automatically engaging each contact with the right information, at the right time, via the right channel and language.
What sets Conversica apart is our use of NLU and NLG at every step of the process; taking action on business triggers, identifying the right use case, dynamically generating responses and autonomously taking the next best action.
Conversica’s conversation management architecture supports hyper-segmentation and personalization at scale, incorporating business inputs and preferences to easily customize every aspect of the engagement.
Revenue Digital Assistants dynamically shift between 9 languages across email, chat and SMS to provide the human-like experience that entices engagement and delivers the experience prospects expect.
With dozens of native integrations and a robust Conversica API, you can rest assured your Revenue Digital Assistant can ingest, enrich and action data in your existing tech stack.
A variety of reports to keep an eye on the performance of each conversation, campaign and RDA. Continually improve engagement and track how revenue teams are converting the Conversation Qualified leads generated.
Conversica’s platform powers the 5 Pillars of Intelligence and forms the foundation of our Revenue Digital Assistants’ unprecedented accuracy and two-way, personalized engagements.
Revenue Digital Assistants monitor for key business triggers and database additions and dynamically route each contact to the most appropriate conversation.
With over 50 intent models, Revenue Digital Assistants understand complex exchanges, respond to non-standard requests and determine the next best action.
Revenue Digital Assistants are 98% accurate. They know when to continue the conversation, when a contact is ready to talk to a rep, when a lead needs further assistance and even when it's time to stop messaging an uninterested contact.
Revenue Digital Assistants leverage the client dataset, contact and account insights to autonomously execute the next best action. RDAs answer questions, provide the right resources and update the system of record.
Revenue Digital Assistants are informed by self-learning AI models derived from a billion human interactions spanning over a decade. RDAs get smarter each day, constantly improving with machine learning and deep learning.
Conversica is the only solution supported by self-learning AI models fueled by billions of human interactions spanning more than a decade.
Conversica: Innovative AI, Fastest Time to Value
Trained to have standard conversations and smart enough to respond to non-standard requests
A series of two-way interactions that assist contacts in their journey while driving the desired outcome
Uses data & insights from multiple sources to dynamically segment & construct relevant dialog
Set up & maintenance is turn-key with 700+ conversations that are customized in just minutes
Everyone Else: Extensive Time Investment, Limited Impact
Leans on humans to respond to anything out of the ordinary, derailing the conversation
Reacts to the initial engagement with a predefined response and then abandons the exchange
Segmentation & personalization is limited by the capacity to create conversations from scratch
Significant time investment (more than your nurture campaigns) for each conversation you deploy
Conversica is committed to maintaining the trust of our customers. We recognize that trust is built on transparency and earned with experience. Since our founding in 2007, we have provided Conversational AI solutions from a SaaS platform designed to protect the data which our customers entrust to us. We have also built service features to help our customers better meet consumer privacy expectations and comply with applicable law. Highlighted data protection safeguards and compliance-enabling service features include:
SOC 2 Type II compliant
EU General Data Protection Regulation (GPDR) compliant
California Consumer Privacy Act (CCPA) compliant
Take a deep dive into Conversational AI, Conversation Automation and Revenue Digital Assistants.
It’s time to change the way you do business! Conversation Automation tools scale two-way, human-like lead outreach to engage every contact and discover opportunities faster and easier than ever before.
The Sacramento Kings have created three times the number of opportunities with help from their Conversica Revenue Digital Assistant.