Your Sales & Service reps are pulled in too many directions. Conversica works with your team to ease their communication burden while providing 1:1 personalized experiences for your customers.
Connect with every lead and customer through timely, relevant, personalized dialog that drives action
Adapt to customer preferences and seamlessly shift between webchat, email and SMS in 9 languages.
Deliver excellent care and motivate product usage to retain and grow customers.
Free your team from routine & tedious tasks so they can focus on building relationships and growing value.
Revenue Digital Assistants™:
Revenue Digital Assistants are Experts in:
Authentic Webchat Engagement
Cultivating New Interest
Reigniting Waning Interest
Promoting Relevant Offers & Events
Revenue Digital Assistants:
Engaging Inbound Demand
Targeted Outbound Motions
Reactivating Unresponsive Prospects
Winning Back Customers
Autonomously Answering Questions
Renewing & Expanding Existing Accounts
Onboarding New Customers
Deliver the best experience AND get the best results with Conversica's AI-powered RDAs. Human enough to have authentic conversations and act autonomously, no intervention required.
Conversica: Powerfully Human™ Experience, No Expertise Required
Trained to have standard conversations and smart enough to respond to non-standard requests
A series of two-way interactions that assist leads and customers while driving the desired outcome
Uses insights from multiple sources to dynamically segment & have meaningful conversations
Set up & maintenance is turn-key with 700+ conversations that are customized in just minutes
Everyone Else: Extensive Time Investment, Limited Impact
Leans on humans to respond to anything out of the ordinary, derailing the conversation
Reacts to the initial engagement with a predefined response and then abandons the exchange
Segmentation & personalization is limited by the capacity to create conversations from scratch
Significant time investment to create and maintain each conversation you deploy
IHS Markit uses RDAs across the lifecycle to cover 100% of their contacts.
Allows small team to cover 37k customers